We can Take Your Order Information On The Phone At 479.427.2000
ORDER & PAYMENT:
When using the shopping cart and PayPal, please be sure your exact billing address and Phone Number match those on file with the card you are using. The phone number request is for the FedEx driver if they need to contact you about the delivery address. If you have a personal payment preference or any questions – please contact us!
Our Handcrafting and Furniture finishing is a very intensive process . . . bringing out the Rich Wood Grain Patterns for a “One of a Kind” Purchase. Each Piece will be Crafted and Finished with Personal Attention from Select ¾” Cabinet Grade Birch . . . After we receive your order.
Please allow up to 2 Weeks from order receipt for FedEx shipping
We will notify you in 7 days from order date if it is going to be longer.
Shipping & Returns Policy
SHIPPING: Due to our handcrafting and furniture finishing process being very extensive – Please Allow up to 2 Weeks For Shipping – from order receipt . . . Thank You!
DAMAGE: On arrival, customer to inspect the carton. If damaged, bring it to the attention of the driver and fill out paperwork they require. If damage to the product is discovered later, save the box. An inspector may want to look at the damage. Please email pictures of the damage!
RETURNS: Email us about the requested return. It is to be undamaged, salable and in the original carton within 30 days of product receipt. There is a 5% restocking fee and the return freight will be paid by the customer. We do not accept returns due to “buyer remorse” unless the customer will pay a 15% restocking charge.
Items are not for children to play or climb on! Actual product colors & wood grains can vary from the photos shows.